Some Walmart employees say customers are getting hostile at self-checkout — and they blame anti-theft tech::When Walmart’s anti-theft self-checkout tech alerts an employee of a missed scan, it can cause some uncomfortable situations.
Remember everyone. If you see someone shoplifting from Walmart, no you didn’t.
I feel like it depends. Stealing is morally wrong no matter what. But I’d probably act as if I saw nothing if someone just stole a sandwich or similar. I’m not sure I’ll act the same if I see a teenage girl of a family that is obviously very well off steal things like makeup (that one literally bragged about it in front of her parents during a dinner where I was invited).
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I don’t know about you, but I get annoyed that I still can’t use NFC at checkout. It’s 2023, tap to pay has been around in the US since 2016 and much longer in Europe.
They want you to use Walmart Pay in the Walmart app. That’s the only contactless way you can pay there. It’s not horrible but you need have an Internet connection to use it.
Do the stores not have free WiFi? I’ve never been in a Walmart, but all bigger stores here in Europe have WiFi.
They do have WiFi.
You force me to check out my own groceries. Fine.
But don’t get pissed when I have a lot of groceries and have to move my bags because you gave me one square foot of space to bag everything. That’s often my biggest frustration. The robot thinks I’m trying to do some shady stuff, and I’m not.
The ‘robot’ isn’t the problem. This design is intentional and human made. Here in the Netherlands self checkout is the norm, even in very small grocery stores. However, it’s super easy and not frustrating at all, because the stores TRUST their customers. The self checkout is super simple, you scan a product and put it on your bag, or backpack or whatever you have. No need to weigh the scanned products or anything. Nothing overcomplicated.
Now there are some control measures, but they are designed in a way to not be too intrusive or create unnecessary frustration: First, most places have a gate at the exit that only lets you leave by scamming your receipt (or if you go paperless, you scan your membership card on your phone). Also, some places do random inspection. But that’s frustration free too - a worker comes up to you with a hand scanner, scans like four or five random items of yours and leaves. Boom, done.
One week in NL and I’m wondering what we’re even doing over here.
We’re accepting white the Nordic countries are fiercely xenophobic. It changes the game quite a bit.
NL is neither a Nordic country nor ethnically homogeneous. Just like all countries with a history of colonizing other people, many of those people are now in NL. Stop blaming everything on diversity
Nice try, but no.
Dutch 75.4%, EU (excluding Dutch) 6.4%, Turkish 2.4%, Moroccan 2.4%, Surinamese 2.1%, Indonesian 2%, other 9.3% (2021 est.)
It’s funny, my local Walmart ditched the weight checking part of the self checkout so it’s quick and easy, yet every time I go at least one person has managed to fuck up badly enough to need to call help over
Meanwhile I’m getting a decent discount on my purchase, which is nice
You’re stealing?
Unexpected item in bagging area?
Fuck you buggy robot, keep up. I’m moving on to the next one.
Didn’t get scanned? The store is getting the quality of checkout that it paid for.
Ah so stealing. Got it.
I refuse to do the unpaid labor of fixing their shitty robot.
If bad business decisions cause accidental shrinkage, oh well.
Lot of mental hoops your jumping through to justify stealing.