• conditional_soup@lemm.ee
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    3 months ago

    Good point. I think a bigger problem than the customer facing AIs is going to be the internal ones that make shit up. Someone on here claimed to be working somewhere where they gutted their HR department and replaced them almost completely with an LLM that was fed their documents. They claimed the AI had already told them several blatantly illegal things. Any company that does that is just begging to get sued to death, and I’m sure the investors will be reeeeeaaaaal happy with the, what, 1% they saved by killing HR? I mean, HR aren’t the good guys here, but just imagine a company being brain dead enough to say “hey, let’s get rid of the people that keep us from getting sued to death and replace it with a chatbot lmao”.

    • ____@infosec.pub
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      3 months ago

      And here I thought that outsourced “HR” folks were a travesty.

      Had a small payroll issue recently having to do with some time off and a misunderstanding by the (outsourced) HR folks, was able to speak with enough people who understood one segment or another of the (rather complex) scenario to get it resolved in a couple of days.

      AI would be a hard fail in that application, guaranteed.

    • Optional@lemmy.worldOP
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      3 months ago

      IBM Plans To Replace Nearly 8,000 Jobs With AI — These Jobs Are First to Go

      IBM CEO Arvind Krishna announced a hiring pause in May, but that’s not all. Later that month, the CEO also stated the company plans to replace nearly 8,000 jobs with AI.

      Krishna noted that back-office functions, specifically in the human resources (HR) sector, will be the first to face these changes. In recent weeks, the company has opened up dozens of positions for AI-based roles to help develop and maintain these systems.

      Now that I think about it - that explains a few things . . .