Like when you send a .7z instead of a .zip or .rar to a friend or a teacher because that’s what your computer has installed and they’re like “Oh No, not one of those, now I have to install 7Zip” even though the same program that opens .rar also opens .7z I feel like people are way more annoyed when they receive a .7z
I work in a place where the computers are very locked down. You cannot install anything of your own. You always have to go through the helpdesk, which can take a few days to resolve your ticket. We have 7zip installed by default but if that was not the case, this could easily be a problem. Sending stuff as .zip is always the safest way if you don’t know what environment your recipient is using.
Why does it take days?
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Many of those steps should be trivial in this case, since 7-Zip is a popular open-source project.
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Big companies are slow.
I like that your comment is the tl;dr for the above comment
We have usually more important tickets like “I can’t use my computer at all” or “my server is burning”. And as such are lower on the priority list.