Does anyone here use Starlabs computers? I’m thinking of buying one of their laptops and I’m interested in how well their products are supported in the long term. Specifically, firmware updates and spare parts & repairs.

Thanks

  • Fonzie!@ttrpg.network
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    19 days ago

    Although, Apple also just decides to make updates unavailable for your device once it’s a few years old, so there’s that.

    Windows on a Dell XPS laptop was a good experience, firmware (and Windows) updates always came instantly. With Linux I have to keep an eye out for BIOS updates from time to time but Dell does not shy away from releasing BIOS updates for an over 7 years old laptop. Probably because their newer laptops use the same BIOS, but still!

    • bloodfart@lemmy.ml
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      19 days ago

      The Apple support window is pretty predictable. You get about seven years from device release to no os updates.

      It used to be that they didn’t talk about it and it was kind of a “he who has eyes, let him see” situation.

      Of course, we’re talking hardware here so that’s sort of neither here nor there.

      The enterprise dell experience is indeed very good all around. I’d even include hp in the pile if I had any experience with em. Their scopes used to be decent.

      • Fonzie!@ttrpg.network
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        18 days ago

        They have done 4 year windows before, and we still cannot know for sure how long for example the macbook m1 will be supported, still.

        That said, 4-7 years for a laptop of that price seems short, I also don’t understand why they have to bring mobile OS support windows to laptops in the first place.

        When it comes to update support, it seems odd to me to recommend Apple’s computers when they literally have a mobile OS’ support window to the OS.