I can’t even count how many hours I’ve spent in the past year arguing about some BS charge, trying to get something repaired under warranty, or even trying to redeem an valid coupon that was sent to me. I’ve reached a point where I’m exhausted in trying to fight these kinds of things but I feel like I can’t just let any of it go. Sometimes I wish I could hire a Karen, it would be 100% worth it.

  • The Picard Maneuver@lemmy.world
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    11 months ago

    Discord Support.

    May god have mercy on your soul if your account ever gets wrongfully banned. They just kept bot-replying me to say that the decision was permanent and would not be reversed, then closed my tickets.

    I eventually got a human to look at it by harassing them on social media, as a last ditch effort. They realized it was an error and restored my account.

    • foo@withachanceof.com
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      11 months ago

      That’s pretty much every social platform now. I got first suspended from reddit for “harassment” for telling someone trying to scam me out of money to “fuck off” and then permanently banned when I appealed the suspension. 13 year old reddit account, gone. Meanwhile, the scammer’s account is still active and scamming people.

      I now run my own personal Lemmy instance.

    • colonial@lemmy.world
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      11 months ago

      Yeah, I’m always afraid of this happening. Too much of my social life is connected to Discord - all my friends and family are on there.

      The fact that I have to use BetterDiscord (soley so I can use my patch for a four-year-old Wayland bug) doesn’t help my paranoia.