I can’t even count how many hours I’ve spent in the past year arguing about some BS charge, trying to get something repaired under warranty, or even trying to redeem an valid coupon that was sent to me. I’ve reached a point where I’m exhausted in trying to fight these kinds of things but I feel like I can’t just let any of it go. Sometimes I wish I could hire a Karen, it would be 100% worth it.
Google Fi - you get a different person every time you respond to an email about your ticket. I had one issue with seven people involved and it was like starting fresh each time. I gave up and signed with a different MVNO.
I’ve got the Fi, and rarely ever needed their support. But which MVNO did you switch to? I’m looking for a new carrier if I can get my bill down.
Mint
Nice. Been thinking about switching to Mint. How do you like it?
So far so good. It’s Tmo so if that coverage works for you then you’re good to go. Where I live has crappy coverage for every provider so cost was my main concern. The price is fairly inexpensive if you’re willing to prepay far in advance. They let you prepay for 3, 6, or 12 months with healthy discounts each time you go up a commitment level.