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Joined 1 year ago
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Cake day: August 4th, 2023

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  • I agree with you, but most tech support (tier 1‚ anyway) is just following a set of prompts anyway, so it’s barely better. At least with the recording I can abuse it without feeling bad.

    I had a problem with Verizon service, and the troubleshooting app (not audio prompts, just answering questions in the app) actually solved it in about 5 minutes, and introverted me didn’t have to do a phone call or chat. So the experience can be good, sometimes.