Phasio helps local manufacturers manage their customer relationships | TechCrunch
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For small- to medium-sized local manufacturers, cultivating their network of customers is key to scaling up. But maintaining customer relationships means For small- to medium-sized local manufactures, cultivating their network of customers is key to scaling up. But maintaining customer relationships means a lot of tasks that quickly snowball: generating quotes, sending screenshots back and forth about design requests, analyzing producible parts in a CAD platform and using Excel to calculate pricing before putting it in accounting software. The founders of Singapore-based Phasio say much of this communication takes places through a combination of WhatsApp, SMS and email, making the process even more unwieldy.
  • AutoTL;DR@lemmings.worldBEnglish
    1·
    1 year ago

    This is the best summary I could come up with:

    But maintaining customer relationships means a lot of tasks that quickly snowball: generating quotes, sending screenshots back and forth about design requests, analyzing parts in a CAD platform and using Excel to calculate pricing before putting it in accounting software.

    Its AI chatbot, ManufacturingGPT, then asks customers about their requirements and helps them open a design request with the manufacturer or tells them what technology to fabricate with.

    That startup’s goal is to make maintaining customer relationships easier, freeing up resources so local manufacturers can expand their businesses globally.

    The startup’s competitors include Digifabster, AMFG, 3yourmind and Oqton in additive manufacturing and it is also indirectly up against legacy ERP systems like Netsuite and SAP, along with newer ones like Fulcrum, Katana and Odoo.

    This includes real-time collaboration by leaving comments on parts rendered in 3D, which allows manufacturers to make their design services and fabrication more efficient.

    In a statement, Airtree Ventures partner James Cameron says, “It would be easy to build technology for the manufacturing sector that brings incremental efficiency improvements but Harry and Raman have been thoughtful about how to go beyond these immediate pain points.

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