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Based in Melbourne with plans to expand around the world, Heidi Health wants to ease the burden of administrative tasks by using AI to turn consultation transcripts into case histories, referral letters, financial forms and other documents.

“It was filling out forms dealing with billing, payments and claims, creating different referrals and summaries, waiting on hold, just this bureaucracy of a health system to navigate.”

He describes seeing patients who needed a toe or foot amputated because they had a vascular condition, but didn’t get diagnosed in time because of long waiting lists for a consultation.

Then it will analyze the transcript, create clinical notes and give doctors prompts like “have you thought of a vascular condition.” It will also relate a patient’s new symptoms to ones mentioned in previous visits, or flag potentially urgent cases.

It also trains and monitors outputs as part of its quality assurance process, with 10,000 tests and checks to make sure it doesn’t contain patients’ personal and medical information.

In a prepared statement, Blackbird Ventures general partner Michael Tolo said, “We desperately need a safe path to scale the most scarce resource in our healthcare system—clinicians.

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