Zoom doesn’t train its artificial intelligence models on audio, video, or text chats from the app “without customer consent,” according to a Monday blog post from Zoom’s chief product officer, Smita Hashim.
Hashim writes that “our intention was to make clear that customers create and own their own video, audio, and chat content.
Zoom, like many other companies, has been marketing new AI-powered features as of late, including a tool to help people catch up on meetings they’ve missed and one that helps people compose messages in its Slack-like Team Chat app.
In Monday’s blog post, Hashim says that account owners and administrators can choose if they want to turn on the features, which are still available on a trial basis, and that people who turn them on will “be presented with a transparent consent process for training our AI models using your customer content.”
Hashim adds that user content is “used solely to improve the performance and accuracy of these AI services” and that any shared data “will not be used for training of any third-party models.” Hashim also says that when AI services are in use, it tells meeting participants.
Zoom isn’t the only company making AI-related terms of service updates that have caught some attention.
This is the best summary I could come up with:
Zoom doesn’t train its artificial intelligence models on audio, video, or text chats from the app “without customer consent,” according to a Monday blog post from Zoom’s chief product officer, Smita Hashim.
Hashim writes that “our intention was to make clear that customers create and own their own video, audio, and chat content.
Zoom, like many other companies, has been marketing new AI-powered features as of late, including a tool to help people catch up on meetings they’ve missed and one that helps people compose messages in its Slack-like Team Chat app.
In Monday’s blog post, Hashim says that account owners and administrators can choose if they want to turn on the features, which are still available on a trial basis, and that people who turn them on will “be presented with a transparent consent process for training our AI models using your customer content.”
Hashim adds that user content is “used solely to improve the performance and accuracy of these AI services” and that any shared data “will not be used for training of any third-party models.” Hashim also says that when AI services are in use, it tells meeting participants.
Zoom isn’t the only company making AI-related terms of service updates that have caught some attention.
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